Please Note: SmartHub and all payment systems (online and phone) will be unavailable 8 a.m. to 4 p.m. Saturday Feb. 16, due to scheduled system maintenance. Please plan accordingly and thanks for your patience.

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Frequently Asked Storm Outage Questions

MVEC does everything possible to keep the power on, but sometimes Mother Nature has other ideas. Here are some factors that contribute to power restoration during and after a storm.