My Residential Account

Choose a Bill Payment Option Manage your electric account Stop, start, transfer service, review deposit policy

Pay My Bill

MVEC’s payment and billing options are convenient and FREE. Pick and choose what works best for you.

Online – Pay your electric bill online anytime 24/7/365 with SmartHub, MVEC’s secure, online payment service. Learn more about SmartHub ›

Auto Bill Pay – Have funds automatically deducted from your checking or savings account each month. Learn more about Auto Bill Pay ›

Recurring Credit Card – Automatically pay your electric bill by credit card each month with VISA, MasterCard, American Express or Discover. Learn more about Recurring Credit Card Payments ›

Pay as you Go – Prepay for your electricity like you fill your car with gas – as you use it. Pay when you want, in the amount you want. Residential only. Learn more about Pay as you Go ›

Pay Now – Want to make an online payment, but don’t have a SmartHub account? Make a quick, single transaction with Pay Now. Or learn more about Pay Now

Pay by Phone – On the go? No problem. Use our automated phone system Touch-n-Go by calling 952-492-8333 or 1-866-492-8333 toll free.

Budget Billing – Pay an average amount each month (recalculated twice a year) based on your previous year’s usage to avoid bill spikes caused by seasonal fluctuations. Residential only. Learn more about Budget Billing ›

Drop Box & Mail In Payments – MVEC maintains a drive-up dropbox at our office, located at 125 Minnesota Valley Electric Drive in Jordan. Payments are picked up each business day. Map

If you misplaced the envelope that came with your electric bill, please send your payment to MVEC, PO Box 77024, Minneapolis, MN 55480-7724.

For overnight/express payments only, please use this address: MVEC, Lockbox # 77024, 1801 Parkview Drive, Shoreview, MN 55126.

Manage Account

View Usage

View your MVEC payment and usage history online anytime by accessing your account through a secure account portal, SmartHub › (login required).

Update My Account

MVEC can serve you better when we have accurate information. Make sure your phone numbers, email address and authorized account users are up-to-date by completing this Update My Account Information form ›

Understand My Bill

kWh, meters, WPCA, Energy Wise? Understand what each item on your MVEC electric bill means. Learn more about electric bills ›

Paperless

Go green, reduce paper clutter and simplify your life. There’s no need to file your statements at home—they’re available online in a secure location. Go Paperless ›

Rate Choices

Our Board of Directors and staff work hard to keep electric rates competitive. The bottom line is to have rates that are affordable, fair and reasonable. Learn more about electric rates ›

Financial Assistance Programs

From time to time, some members may experience financial hardships. MVEC will make every effort to work with you to resolve past due accounts. Learn more about financial assistance programs available ›

Sales Tax Exemption

Electricity that is metered and billed for residential users who use electric for their primary source of heat are exempt from sales tax November – April. Learn more about sales tax exemption ›

Request Service

Transfer

Complete this Transfer Service application if you are moving to an existing home within MVEC’s service area.

Start

Complete this Start Service application if you are building a brand-new home within MVEC’s service area. New Service FAQs

Stop

Complete this Stop Service application if you are moving out of MVEC’s service area.

Deposit Policy

MVEC has a deposit policy for all new or transferred electric services. Does it apply to you? Learn more about our Deposit Policy ›