Phone scams target utility customers
Have you received a call from someone claiming to be your utility company, and they tell you your payment is past due? They will likely threaten to shut off your power if you don’t give them an immediate payment or they will instruct you to purchase prepaid credit cards to pay a past due amount. Don’t become a victim of a widespread utility scam. MVEC has received numerous calls from both residential and business members about this growing phone scam.
MVEC has a process in place before disconnection to any service, and this process does not include “immediate” disconnection. We perform a variety of communication methods with a member prior to disconnection. MVEC will also never instruct a member to purchase prepaid credit cards to pay a past due amount. Phone scammers have gotten pretty clever over the years. Don’t be fooled by caller ID numbers that can appear as the utility phone number. This is called “spoofing.”
It’s important that you contact your local law enforcement authorities and report any suspicious activity so they are able to gather more information regarding the phone number and name of the person that is calling and trying to pull the scam.
If you receive a phone call from someone claiming to be from MVEC, you may confirm the call by hanging up and calling us back at 952-492-2313.