
MVEC recognizes the impact cold weather and the cost of heat can have on a member’s ability to pay their electric bill. MVEC makes every effort to work with our members to resolve past due accounts. In accordance with the State of Minnesota Cold Weather Rules, your electricity may not be disconnected between October 15 and April 15, for failure to pay your electric bill if all of the following statements apply:
- The shut off would affect your main heating source, and
- You qualify for an Inability to Pay Plan, or the 10% Plan, or both, or you have agreed to make a payment arrangement with MVEC
If your service has already been shut off as of October 15, the Cold Weather Rule offers a Reconnection Plan, which may allow you to have your service turned back on. The Cold Weather Rule does not totally forbid winter shut off. If you receive a shut off notice this winter, please act promptly.
For additional information about Minnesota’s Cold Weather Rule, go to www.puc.state.mn.us or www.mnvac.org for the Minnesota Valley Action Council – Energy Assistance Program.
Emergency Assistance Contacts
If you require emergency assistance at the time of disconnection, there are various agencies listed below that may be able to assist you.
Carver County Social Services (General assistance only) |
(952) 361-1600 |
Dakota County Human Services |
(651) 554-5611 |
Hennepin County Energy Assistance |
(952) 930-3541 |
Le Sueur County Human Services |
(507) 357-2251 |
Rice County Human Services |
(507) 332-6115 |
Scott County Human Services (Single) |
(952) 445-7751 |
Sibley County Human Services |
(507) 237-2981 |
CAP Scott/Carver |
(952) 496-2125 |
CAP Dakota |
(651) 322-3500 |
Heat Share (Salvation Army) Primary Heat Only |
(612) 721-1668
(507) 345-7840
(888) 999-1568 |
Minnesota Valley Action Council |
(507) 345-6822
(800) 767-7139 |
Three Rivers Community Action |
(507) 732-7391 |
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