Office, Phone & Warehouse Hours
- Office hours: 8:00 a.m. – 4:30 p.m. (Monday – Friday) Directions
- Member Service: (952) 492-2313 or (800) 282-6832
- Warehouse receiving and pick-up hours: 8:00 a.m. – 2:30 p.m.
- Report power outage: (952) 492-8255 or (800) 232-2328
MVEC’s office is closed to observe the following holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving – (Thursday & Friday), Christmas Eve & Christmas Day
Need to pick up a water heater or Energy Wise equipment? Call us in advance to arrange your pickup before 4 p.m., Monday–Friday.
MVEC Executive Team
- Marvin Denzer, Chief Executive Officer
- Terri Bakken, Chief Member Service Officer
- Mike Dietz, Chief Operating Officer
- Randy Erdman, Chief Financial Officer
- Sarah Peterson, Vice President of Engineering and Key Accounts
- Contact an MVEC Board Director
Payments
- Touch-n-Go (automated phone service) 855-963-3830 (toll free)
- Payment Address
PO Box 77024
Minneapolis, MN 55480-7724 - Overnight/express payments only
Lockbox # 77024
1801 Parkview Drive
Shoreview, MN 55126 - Note: Delinquent account inquiries need to be made by phone during regular business hours.