If you are on MVEC’s Critical Service Load list, we can notify you prior to a planned outage allowing you to make alternative arrangements. In the event of an unplanned outage, the cooperative’s restoration process requires the backbone of the system to be restored first. Members on the Critical Service Load list will be placed next on the list.
Members with critical health issues should be prepared with back-up plans in case of an outage.
If you believe your household qualifies for the Critical Service Load list, please get a physician’s note on clinic letterhead and send it to the address below. Upon receipt, MVEC will call to confirm your phone and location number.
Minnesota Valley Electric Cooperative
Attention: Dispatch Center
125 Minnesota Valley Electric Drive
Jordan, MN 55352