FlexCharging Pilot

Q. Will participation in the FlexCharging program affect my current rate or other MVEC program?
A. No. The study is just for gathering charging data. Your EV24 rate and other Energy Wise metered programs will not be affected. The results of the pilot may lead to developing enhanced co-op EV programs.

Q. Does my EV qualify?
A. Many of the popular makes and models are compatible with FlexCharging, and we continue to add makes and models. See the current list of supported vehicles. (PDF)

Q. What do you mean by OEM account or app?
A. OEM original equipment manufacturer is the manufacturer of your car (e.g. Tesla, Chevrolet, Ford) and each has its own way of communicating with the car. This can often be called a connected services app. To connect your car to the FlexCharging program,  you will need your login credentials for the service from your manufacturer.

Q. What if I do not know my login for my car’s online account with my manufacturer?
A. You will need to request/reset your account information with your manufacturer to obtain the correct information. This is needed to connect your car to FlexCharging.

Q. How do I add another car? 
A. In EVision, once you are in your Dashboard, click “Add Vehicle+” at the bottom, and you will be prompted to select your vehicle and add your login credentials.

Q. How do I delete my car? 
A. In EVision, once you are in your Dashboard, click the red outlined X next to your vehicle, and you will be prompted to confirm you want to delete the selected vehicle.

Q. Why should I define a charging location?
A. Charging locations are defined to help MVEC and FlexCharging only look at charging habits that happen at home.

Q. Is my information secure?
A. “We utilize your car’s existing API to provide anonymized information to MVEC to compare to charging information for those on MVEC’s EV24 program.  To learn more about how we manage your data, please view our Privacy Policy.

Q. What is in it for MVEC?
A. We utility your car’s existing API to:

1. Help you meet MVEC’s rate schedule and save you money (if you enable this feature).
2. Comply with the charging preferences you manually set up in our app.
3. Provide anonymized information to your utility about driving data so they can plan new grid infrastructure and optimize new charging locations for electric vehicles.

To learn more about how we manage your data, please view our Privacy Policy.

Q. What is in it for utilities, regulators, and other energy and sustainability organizations?

1. Plan for the massive influx of EVs onto the grid in the next decade by automating smart charging, costs can be lowered by better utilizing existing equipment during idle periods rather than paying for costly distribution system upgrades.
2. Simplify the management of EV incentive programs and help scale the program over time.
3. Privacy – We do not share information that personally identifies you with unaffiliated third parties for marketing purposes unless you opt-in to that sharing. See our Privacy Policy for details.

Once you’ve signed up, your role in the study is minimal. Simply charge and drive your vehicle as you normally would.

If we should need to contact you, it may be for the following reasons:

• to ask you to define a home charging location
• to authenticate your OEM credentials
  • in case you changed your OEM credentials or password
  • in case you are no longer current on your OEM app subscription fees
• to troubleshoot technical issues
• to confirm participation in the program
• to survey your opinions on FlexCharging

Other than that, sit back and let us do the pilot driving!