Outage Update Archive - Minnesota Valley Electric

Time Outage Was Reported:

2:06 p.m., Tuesday, April 28

Members Affected:

26 remaining, originally 2,573

Location:

Prior Lake area near Mystic Lake

Cause:

Linemen identified several cuts to a primary line cause by a contractor digging

Restoration:

Crews isolated the damage cable and restored power to most of the area. They will remain onsite for repairs until members are fully restored.

Next Update:

N/A

When MVEC experiences a power outage affecting more than 250 services for at least half an hour, this page is updated with the available outage information as soon as possible.
Even if we've already posted outage information online, we still need YOUR information. Please report all outages by calling the dispatch center at (952) 492-8255 or (800) 232-2328, so that your location can be automatically entered into our outage system – this will expedite your power restoration. You can also report your outage by text by sending the word OUT to 855-963-3830.

See our Live Outage Map below. Click on location dot for further outage details.

**This website is owned by Minnesota Valley Electric Cooperative (\"MVEC\") and provided for business purposes only. By logging onto this website you consent to the terms and conditions of this notice and understand that you have no expectation of privacy regarding communications or data transiting or stored on this information system. All data transmitted to/from this website is subject to MVEC's review whenever MVEC deems it necessary. At any time and for any lawful purpose, MVEC may monitor, intercept, record, and search any communications or data transiting or stored on this information system. At MVEC's sole discretion, MVEC may disclose pertinent information to the U.S. Government and its authorized representatives to protect the security of critical infrastructure and key resources, ensure information security, or to comply with any applicable law, regulation, legal process, or enforceable governmental request.

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A few outage essentials:

The majority of MVEC outages are restored in two hours or less. Keep in mind, there are many factors to consider when estimating restoration time - weather conditions, the time of day or night and the resources required to determine the cause of an outage.
Sometimes an outage is experienced by the people who provide power to us. When we report a transmission outage, this means a large utility supplying power to one of our substations is experiencing an issue. Sometimes MVEC crews assist in restoring these outages, and sometimes the cooperative has to wait for restoration just like you do.

MVEC's Guarantee of Service

MVEC Limited Liability for Property Damages

Minnesota Valley Electric Cooperative makes every effort to provide reliable and dependable electricity through regular maintenance, tree trimming, and the use of equipment designed to help make the delivery of electricity as dependable as possible.

However, in spite of taking extra precautions to ensure a dependable supply of electricity is provided at a proper voltage, MVEC – or any other utility – cannot provide perfect electric service at all times. It is beyond the control of MVEC to completely eliminate interruptions in electric service.

Should you suffer damage to personal property due to factors beyond the Cooperative’s control (high winds, lightning, wildlife, vehicle accidents, ice or severe snowstorm, etc.), MVEC is not legally liable for this damage.

Many members have electrical equipment and home computers that are extremely sensitive to even minor changes in power supply, such as blinks. These members should consider adding special protective equipment such as a very inexpensive line filter that eliminates most problems caused by electronic noise and static interference, to a more expensive device that provides an uninterruptible power supply.

Continuity of Service

MVEC will endeavor to furnish continuous service, but will not guarantee uninterrupted service.

In case a member requires three-phase service, the installation and maintenance of adequate running overcurrent protective devices to protect against single-phase conditions and phase reversal are variable, and installation and maintenance are the responsibility of the member.

The Cooperative shall not be responsible due to service interruptions or variations in service resulting from acts of God, or public enemies, accidents, strikes, riots, wars, repairs, order of Court, or other acts reasonably beyond the control of the Cooperative. MVEC shall not be liable for damages directly or consequential, resulting from such interruption or failure.

Outage Map and Updates